BlueGrace Logistics

Director, Program Management - Riverview, FL

Job ID
# of Openings
Information Technology
Position Type
Regular Full-Time

Job Summary

This position is responsible for managing our product (BlueShip) and the projects of the Development Team using the Scrum Agile process.  


Duties and responsibilities: 

  • Serves as the liaison between stakeholders and the development team in the analysis, design, configuration, testing, maintenance and development of our software.
  • Manages stakeholder relationships, communications and expectations.
  • Single Point of Contact for the product development team(s) (including new requirements and prioritizing backlog items).
  • Consults with business area stakeholders to determine business needs. Combines knowledge of what the business wants with knowledge of how systems are built to create a functional design for the new feature.
  • Creates user stories; manages, priortizes and continually refines the Product Backlog and requirements.
  • Accepts and rejects work in the sprint reviews.
  • Decides on release date and content, communicates release information to stakeholders.
  • Provides support for application and system problems, including any incidents disrupting the application service and assists with the analysis of business problems to be solved with automated systems.
  • Supports and resolves production issues and bugs.



  • Knowledge/Experience
    • Bachelor’s degree in technology, business or other technical field or proven equivalent related experience required
    • Two (2) years of experience in business process analysis, major computer system implementations, IT software testing, and/or major analytical or research studies required
    • Knowledge of software development process; software and/or process documentation; and/or analyzing business requirements required.
    • Minimum of 2 years transportation, logistics and/or 3PL experience
    • Experience with internal BlueGrace systems such as BlueShip, MercuryGate TMS, SalesForce and REMs a plus
    • Experience in Microsoft development products, including but not limited VSTS a plus
    • XML, XSLT, JSON and API/WEB services experience a plus


  • Skills/Abilities
    • Ability to effectively manage multiple tasks and prioritize work based on the urgency and scope of project.
    • Broad technical, analytical and business acumen and structured problem solving skills
    • Excellent verbal, written and interpersonal communication skills with both technical and non-technical audiences.


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