BlueGrace Logistics

Business Analyst - Riverview, FL

Job ID
# of Openings
Information Technology
Position Type
Regular Full-Time

Job Summary

This position is responsible for maximizing the value of our product (BlueShip) and the work of the Development Team using the Scrum Agile process.


Essential Duties and Responsibilities:

  • Serves as the liaison between stakeholders and the development team in the analysis, design, configuration, testing, maintenance and development of our software.
  • Manages stakeholder relationships, communications and expectations
  • Single Point of Contact for the product development team(s) (including new requirements and prioritizing backlog items).
  • Consults with business area stakeholders to determine business needs. Combines knowledge of what the business wants with knowledge of how systems are built to create a functional design for the new feature.
  • Creates user stories; manages, priortiizes and continually refines the Product Backlog and requirements.
  • Decides on release date and content
  • Accepts and rejects work in the sprint reviews
  • Provides support for application and system problems, including any incidents disrupting the application service and also assists with the analyses of business problems to be solved with automated systems.
  • Supports and resolves production issues and bugs.
  • Provides technical assistance in training, mentoring, and coaching professional and technical staff. 



  • Bachelor’s degree in technology, business or other technical field or proven equivalent related experience required
  • Two (2) years of experience in business process analysis, major computer system implementations, IT software testing, and/or major analytical or research studies required
  • Knowledge of software development process; software and/or process documentation; and/or analyzing business requirements required.
  • Minimum of 2 years transporation, logistics and/or 3PL experience
  • Experience with internal BlueGrace systems such as BlueShip, MercuryGate TMS, SalesForce and REMs a plus
  • Experience in Microsoft development products, including but not limited VSTS a plus
  • XML, XSLT, JSON and API/WEB services experience a plus



  • Ability to effectively manage multiple tasks and prioritize work based on the urgency and scope of project.
  • Broad technical, analytical and business acumen and structured problem solving skills
  • Excellent verbal, written and interpersonal communication skills with both technical and non-technical audiences.


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