This is an entry-level position starting on the Truckload team paying $13.00 an hour. Operations Support Associate supports the Truckload team and all sales channels in aspects of follow-up and customer service.
#1 BE CARING OF ALL OTHERS
We value your dreams and believe in paying it forward.
- 5-time winner of the Business Journal “Best Places to Work” Award
- 2-time winner of the Tiny Pulse “Happiest Company” Award
- Regular contributor to Metropolitan Ministries, Humane Society, and charities nationwide
- Free Beer Fridays, Pie-Eating Contests, BooGrace, and numerous other fun activities
- Learn more about our culture on Facebook/Instagram/Twitter – Follow @CultureBG
Life is already complicated-why not keep it simple?
BlueGrace Facts & Figures
- BlueGrace is one of the fastest growing transportation management services in the US
- Founded with 24 employees in Riverview, Florida, now have over 500 nationwide
- Featured on the Inc. 500 since 2012, as one of the fastest growing companies in America
- Backed by a $255 million private equity investment by Warburg Pincus
- Serving over 10,000 satisfied customers
#3 PURSUE OUTRAGEOUS GOALS
It’s not in our DNA to settle for average or to come in second place.
- Organizing and tracking booked loads
- Providing timely updates on critical shipments
- Communicating late deliveries and issue resolution when necessary
- Issuing comchecks and other customer service related items
- Posting loads to web services and internal platforms when needed
- Calling carrier partners to help track down POD’s, invoices and other supporting documents
- Monitoring and distributing items from the Issue Queue
- Updating files in RMIS when needed
#4 EMBRACE CHAOS
Chaos will happen in life. It’s where all the good stories originate.
- Strong phone and written communication skills
- Organized and assertive
- Ability to identify and react to potential issues with confidence and composure
- Capacity to multi-task
#5 BE HAPPY, HUMBLE AND HAVE FUN
Choose a work place that values your happiness, health and wants you to succeed.
- Annual vacation days and paid holidays
- Employees can purchase additional health/dental/life/disability/vision insurance
- We offer a matching program for your 401K contributions