BlueGrace Logistics

Claims Specialist - Riverview, FL

Job Locations US-FL-Riverview
Job ID
# of Openings
Audit Team
Position Type

Job Summary

The primary focus of the Claims Specialist is to execute the filing, reconciliation and closure of all freight claims.


Duties and responsibilities:

  • Review submitted claims paperwork for accuracy
  • Assist carrier partner and/or customer service with investigation to decide whether a carrier claim exists
  • File all claims using the EZ Claims software
  • Update EZ claims with current claims status
  • Receive checks from carriers, and requests customer payments from the A/P team
  • Review carrier claims denials to ensure accuracy and escalates as needed
  • Understand NMFC, limits of liability and carrier rules tariffs
  • Negotiate with carriers as needed to resolve claims and obtain the best possible result for our customer
  • Set up new customers with a filing template, and weekly reporting to their specific requirements
  • Provide claim resolution details to management, customer service, and finance/accounting



  • Bachelor's degree in supply chain and/or finance field or equivalent combination of education and experience preferred
  • 3-5 years operational logistics preferred
  • 3-5 years claims OS&D experience required
  • Strong communication skills, professional demeanor on phone calls and in emails to a wide variety of professionals at all levels
  • Must have excellent PC skills with proficiency in Microsoft Word, Excel and Power-Point preferred
  • Goal oriented, always willing to seek knowledge and improve upon skills in order to drive new ideas
  • Ability to work independently, be highly motivated and be self-starter
  • Possess a positive and persistent attitude required to build relationships and gain cooperation from various departments and external partners



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