BlueGrace Logistics

Logistics Operations Planner - Late Shift 11 am to 8 pm - Troy, MI

Job Locations US-MI-Troy
Job ID
# of Openings
Managed Logistics
Position Type

Job Summary

This role is responsible for the daily operations of Managed Logistics customers. This role will work closely with the Operations Manager and Director of Performance in a timely, proactive manner that exceeds the customer’s expectations. Hours are Monday through Friday, 11 am to 8 pm. 


Duties and responsibilities:

  • Answering inquiries from carriers, clients, and/or customers
  • Mode Optimization
  • Investigation and resolution of issues submitted by customers, carriers and/or suppliers
  • Acting as a liaison between operations, carriers, and customers
  • Daily interaction with internal staff, carriers, and customer personnel is required
  • Prioritize workload based on collaboration with Operations Manager and EPD
  • Savings identification
  • Documentation of issues (carrier, supplier, customer)
  • Relationship building with customer contacts, carriers and suppliers
  • Creation of standard work instructions (SWI) and process improvement identification
  • Practice continuous business improvements by reviewing procedures and work habits; Implement steps to lower cost while increasing performance



  • Degree in Logistics or related field and/or 1-2 years’ experience in logistics, transportation or related field
  • Working knowledge of Microsoft Office Suite
  • Experience working with Transportation Management Systems (TMS) is preferred
  • Effectively express ideas orally or in writing as required to perform the job and ability to pro-actively communicate with individuals at all levels
  • Work collaboratively with members of his/her team and establish/maintain effective working relationships when dealing with managers, supervisors, or co-workers
  • Ability to think outside the box and look for solutions
  • Must have a demonstrated ability in process improvement



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