This role is responsible for the development of the Refrigerated Team and all Team Leads, Carrier Sales Reps and carriers within the reefer division. 

Duties and responsibilities:

• Oversee assigned Team Leads, Carrier Sales Reps and Interns
  • Monitor call volume and carrier development numbers
  • Teach proper carrier qualification and sales techniques
  • Perform applicable HR and administrative duties
  • Conduct monthly reviews
• Manage freight within assigned geographical region:
  • Ensure proper load coverage and attention with a sense of urgency
  • Communicate with channel leads to organize and prioritize the load board
  • Follow load posting protocol
  • Monitor Expected Carrier Costs on committed loads
  • Assist in creating pricing strategies for current and potential customer opportunities
• Consult with channel sales reps on spot opportunities
• Assist in developing and updating regional pricing
• Monitor and communicate market and capacity trends
  • Proactively shift carrier development needs when applicable
• Direct regional carrier development initiatives
  • High volume lanes
  • Customer opportunities
  • Problem lanes
  • Niche markets
  • Targeted carriers
  • New carrier set-ups
• Facilitate team meetings where appropriate

Qualifications:

• 2+ years selling freight as carrier sales rep
• Extensive carrier portfolio development and management
• Possess a good understanding of pricing and bid package process
• Display a strong fundamental approach to load board management