BlueGrace Logistics

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Job Locations US-AZ-Scottsdale
This role is responsible to act as the direct link between upper management and front-line managed logistics staff.  They aim to create a world class customer experience for managed logistics customers by maintaining compliance on current processes and improving efficiency by implementing new processes.  This role will focus heavily on developing employees from a professional standpoint by conducting routine coaching sessions.  This role will be responsible to create an effective team within customer support and operations management which will contribute to the success of the entire managed logistics channel.   Duties and responsibilities: - Routine coaching with all direct employees, focusing on both performance and development - Reporting on productivity metrics - Implementing new processes to reduce efficiency gaps - Adjusting current processes to promote scalability - Conducting daily and weekly department meetings - Collaborate with upper leadership to strengthen alignment - Auditing time cards to ensure accuracy - Creating employee schedules to enable optimal coverage during peak hours - Maintaining a strong pulse on team performance - Handling escalations from both enterprise customers and cross department interactions - Encouraging ESR, EOM and EOP collaboration to build strong communication on each client account - Work with upper management to encourage communication with Managed Logistics Directors - Developing employees to further their careers both within and outside of Managed Logistics - Building strong employee relationships to drive employee engagement - Ensuring direct reports are meeting deliverables - Holding direct reports accountable to performance standards and improvement instructions - Achieve stakeholder satisfaction through managing relationships and calibrating expectations - Ensuring customer satisfaction by staying informed by reports and customer directly when necessary - Performing regular cultivation calls with enterprise customers - Participating in the set-up and go-live of new managed logistics customers - Participating in the managed logistics on-call program by providing support on nights and weekends - Understand customer need and expectations to ensure proper support assignments - Manage the distribution of work flow within department to ensure employee engagement - Manage employee relations amongst team members - Other duties may be assigned as needed Qualifications: - Preferred 3-5 years of transportation experience - Demonstrated ability to lead and manage a team - Solution driven with a proven track record of streamlining processes - Excellent written and verbal communication - Advanced CRM and TMS skills and proficient in Excel  
Job ID
2021-2518
Position Type
Full-Time
Job Locations US-FL-Riverview
BlueGrace Logistics is expanding our Sales team in Riverview, FL. We are seeking highly competitive, sales-oriented teammates to kick start a lucrative career in Logistics Sales.    The Sales Representative sources, qualifies, and engages companies who are aiming to outsource their transportation management. Research is conducted on domestic businesses with high shipment volume, multiple locations and/or technology integration needs. The Sales Rep will then follow internal selling campaigns to target accounts via cold calls, emails, and internet marketing.   Responsibilities:  - Prospect and contact new customers to sell BlueGrace’s services - Evaluate prospect and customer supply chains using BlueGrace’s tools and technology - Present supply chain solutions to prospective and existing customers - Manage and directs customer interaction while using discretion and judgment to ensure customer satisfaction. Will include considerable collaboration and working with multiple stakeholders. - Maintain relations and business with existing customers and continue ongoing support and problem resolution - Negotiate pricing and finalize services contracts - Work closely with the operations team to provide support and serve as a liaison between the customer and the operations staff - Monitor market conditions or trends and develop an annual margin forecast and goals - Provide ongoing support, assist in securing payment, and generate referrals   Ideal Candidates: - Ideal candidate is money-motivated, competitive and driven - Previous sales experience preferred, but not required - Excellent verbal and written communication skills - Strong presentation skills over the phone, through written communication, and in person - Ability to work in a fast-paced environment - Excellent organizational and time management skills - Process-driven with strong ability to multi-task - Desire to work in a highly competitive sales environment What’s in it for you?   - A competitive base salary plus uncapped commission potential - Initial 3-6-month training program during initial 6 months (with Bonus upon completion) - Medical/dental/vision/disability insurance - Profit Sharing Program - Teladoc Service offered through insurance - An award-winning culture with unique perks, including Monthly Lunch & Learns, Company Culture Events, Community Service, Diversity & Inclusion Certification Program and Continuing Education opportunities. NO AGENCIES PLEASE
Job ID
2021-2516
Position Type
Full-Time
Job Locations US-IL-Chicago
The individual in this role will assist in the implementation and execution of projects that have been identified as “high impact” to the organization, specifically around bottlenecks, process improvement, operational efficiency and customer service – thereby reducing costs and reducing operational cost. This individual must possess an in depth understanding of the customer life cycle and how it interacts with all functional departments of the greater organization. Ability to work independently, with minimal direction and day-to-day oversight is a must.   Duties and responsibilities: - Directly support the Strategy team in managing and implementing Strategic projects and measuring results through strong analytics and defined KPIs - Proactively identify opportunities, solve problems and implement solutions to improve operational and quality performance - Monitor process performance to determine opportunity areas (e.g., bottlenecks, areas of low process performance) - Create and maintain a regular cadence for Business Process Improvement (BPI) - Lead and manage individual project teams and deployment plans across various functional levels and departments - Act as the internal business liaison to IT regarding current and future development of systems and tools based on business need - Assist in account setup and customer integrations Qualifications: - Bachelor’s in Supply Chain/Operations Management or Business preferred; not required - 3+ years of industry experience preferred - Strong analytical, problem solving and decision-making skills a must - Ability to lead, influence, collaborate and partner with cross functional departments to achieve desired business outcomes - Aptitude for prioritizing and managing multiple projects across multiple departments simultaneously - Strong project management skills   Key Competencies: - Drive for Results: Be accountable for strong individual and indirect team performance with a sense of urgency - Collaboration: Work cooperatively and partner with others in the organization to achieve objectives - Optimizes Processes: Continuously improve work processes rather than accepting the status quo - Customer Focus (Internal): Engage with internal stakeholders to learn and understand their needs
Job ID
2021-2498
Position Type
Full-Time
Job Locations US-FL-Riverview
The primary focus of the Claims Specialist is to execute the filing, reconciliation and closure of all freight claims.   Duties and responsibilities: - Review submitted claims paperwork for accuracy - Assist carrier partner and/or customer service with investigation to decide whether a carrier claim exists - File all claims using the EZ Claims software - Update EZ claims with current claims status - Receive checks from carriers, and requests customer payments from the A/P team - Review carrier claims denials to ensure accuracy and escalates as needed - Understand NMFC, limits of liability and carrier rules tariffs - Negotiate with carriers as needed to resolve claims and obtain the best possible result for our customer - Set up new customers with a filing template, and weekly reporting to their specific requirements - Provide claim resolution details to management, customer service, and finance/accounting   Qualifications: - Bachelor's degree in supply chain and/or finance field or equivalent combination of education and experience preferred - 3-5 years operational logistics preferred - 3-5 years claims OS&D experience required - Strong communication skills, professional demeanor on phone calls and in emails to a wide variety of professionals at all levels - Must have excellent PC skills with proficiency in Microsoft Word, Excel and PowerPoint preferred - Goal oriented, always willing to seek knowledge and improve upon skills in order to drive new ideas - Ability to work independently, be highly motivated and be self-starter - Possess a positive and persistent attitude required to build relationships and gain cooperation from various departments and external partners NO AGENCIES PLEASE
Job ID
2021-2493
Position Type
Full-Time
Job Locations US-FL-Riverview
The Billing Specialist is responsible for fulfilling unique billing requirements for large truckload customers primarily. This role is Monday through Friday 8 am to 5 pm or 7 am to 4 pm.   Compensation for this position starts at $16.25 an hour.      Duties and responsibilities:  - Prepares invoices with additional documentation such as PODs and lumper receipts - Works with multiple proprietary systems utilized by customers to expedite billing and payment - Establishes relationships and collaborates with sales representatives to design effective solutions to meet customer needs - Provides support, feedback, guidance, and development to Credit team and all Sales team - Determines if customers are within their credit limits and their accounts are up to date - Processes credit applications utilizing an online credit platform - Onboards new customers to for approval of credit limits over $20k - Creates SOPs to streamline processes within the department - Assists in the completion, accuracy, and distribution of invoices for Enterprise accounts requiring custom invoicing (some accounts operate out of their own TMS/ or require POD's/Multi-stop/Lumpers) Qualifications:  - High school diploma required - Logistics/Freight experience or 2-4 years of billing experience preferred - Knowledge of Microsoft Office Suite, Adobe and ability to learn Blue Grace systems. - Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. - Must have excellent communication skills, written and verbal. Must have the ability to read, analyze, and interpret documents, technical procedures, or company memos - Ability to calculate figures and amounts such as discounts, interest, and percentages. - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.    
Job ID
2021-2491
Position Type
Full-Time
Job Locations US-FL-Riverview
This role is responsible for the daily operations of Managed Logistics customers. This role will work closely with the Operations Manager and Director of Performance in a timely, proactive manner that exceeds the customer’s expectations. Hours are Monday through Friday, 8 am to 6 pm.    Duties and responsibilities: - Answering inquiries from carriers, clients, and/or customers - Mode Optimization - Investigation and resolution of issues submitted by customers, carriers and/or suppliers - Acting as a liaison between operations, carriers, and customers - Daily interaction with internal staff, carriers, and customer personnel is required - Prioritize workload based on collaboration with Operations Manager and EPD - Savings identification - Documentation of issues (carrier, supplier, customer) - Relationship building with customer contacts, carriers and suppliers - Creation of standard work instructions (SWI) and process improvement identification - Practice continuous business improvements by reviewing procedures and work habits; Implement steps to lower cost while increasing performance   Qualifications: - Degree in Logistics or related field and/or 1-2 years’ experience in logistics, transportation or related field - Working knowledge of Microsoft Office Suite - Experience working with Transportation Management Systems (TMS) is preferred - Effectively express ideas orally or in writing as required to perform the job and ability to proactively communicate with individuals at all levels - Work collaboratively with members of his/her team and establish/maintain effective working relationships when dealing with managers, supervisors, or co-workers - Ability to think outside the box and look for solutions - Must have a demonstrated ability in process improvement *NO AGENCIES PLE
Job ID
2021-2490
Position Type
Full-Time
Job Locations US-FL-Riverview
As a Carrier Sales Representative at BlueGrace, you will focus on the fast-paced brokerage aspect of our business, helping customers move their inventory in the most cost-effective way by identifying and providing logistics solutions. As you start your sales career with BlueGrace, you will create and manage your individual portfolio of accounts through constant communication with carriers. Carrier Sales Representatives at BlueGrace will have the opportunity to learn the transportation industry in and out, beginning with an extensive training program.    #1 BE CARING OF ALL OTHERS We value your dreams and believe in paying it forward.   BlueGrace Culture - 5-time winner of the Business Journal “Best Places to Work” Award - 2-time winner of the Tiny Pulse “Happiest Company” Award - Regular contributor to Metropolitan Ministries, Humane Society, and charities nationwide - Learn more about our culture on Facebook/Instagram/Twitter – Follow @CultureBG   #2 SIMPLIFY Life is already complicated-why not keep it simple?   BlueGrace Facts & Figures - BlueGrace is one of the fastest growing transportation management services in the US - Founded with 24 employees in Riverview, Florida, now have over 500 nationwide - Featured on the Inc. 500 since 2012, as one of the fastest growing companies in America - Backed by a $255 million private equity investment by Warburg Pincus - Serving over 10,000 satisfied customers   #3 PURSUE OUTRAGEOUS GOALS It’s not in our DNA to settle for average or to come in second place   Responsibilities - Call TL carrier providers to fulfill commitments made to customers - Negotiate rates - Document and communicate offers - Book loads - Use discretion to determine when to bring options above the notated Carrier Buy Rates to service our existing clients - Communicate and act on potential service failures or critical delays - Obtain proper paperwork where applicable - Develop and manage carrier portfolio of “owned carriers” - Selection of carriers is determined by the Carrier Rep under company ownership guidelines - Follow proper carrier qualification processes - Generate carrier capacity for targeted lanes from BG’s internally built database, as well as other outside sources the Carrier Rep has access to. - High volume lanes - Customer commitments and future opportunities - Problem lanes - Niche markets - Push new carrier set-ups via RMIS - Identify and channel market and capacity trends when applicable - Assist in developing and updating regional pricing - Resolve carrier conflict, which include negotiating accessorial charges that occur in-transit   #4 EMBRACE CHAOS Chaos will happen in life. It’s where all the good stories originate.   Qualifications: - Strong work ethic, self-motivation, and a sales drive ​ - Previous sales or carrier sales experience preferred, but not required ​ - Possess strong phone and communication skills - Strong presentation skills over the phone, through written communication, and in person ​ - Ability to set and manage multiple priorities ​   #5 BE HAPPY, HUMBLE AND HAVE FUN Choose a work place that values your happiness, health and wants you to succeed. Employee Benefits - Competitive base salary plus opportunity for uncapped commission and bonus potential - Annual vacation days and paid holidays - Employees can purchase additional health/dental/life/disability/vision insurance - 401k  - Profit Sharing Program - Teladoc benefit  - On-demand counseling with Ginger NO AGENCIES PLEASE  
Job ID
2021-2489
Position Type
Full-Time
Job Locations US-AZ-Scottsdale
This role is responsible for the daily operations of Managed Logistics customers. This role will work closely with the Operations Manager and Director of Performance in a timely, proactive manner that exceeds the customer’s expectations. Hours are Monday through Friday, 8 am to 6 pm.    Duties and responsibilities: - Answering inquiries from carriers, clients, and/or customers - Mode Optimization - Investigation and resolution of issues submitted by customers, carriers and/or suppliers - Acting as a liaison between operations, carriers, and customers - Daily interaction with internal staff, carriers, and customer personnel is required - Prioritize workload based on collaboration with Operations Manager and EPD - Savings identification - Documentation of issues (carrier, supplier, customer) - Relationship building with customer contacts, carriers and suppliers - Creation of standard work instructions (SWI) and process improvement identification - Practice continuous business improvements by reviewing procedures and work habits; Implement steps to lower cost while increasing performance   Qualifications: - Degree in Logistics or related field and/or 1-2 years’ experience in logistics, transportation or related field - Working knowledge of Microsoft Office Suite - Experience working with Transportation Management Systems (TMS) is preferred - Effectively express ideas orally or in writing as required to perform the job and ability to proactively communicate with individuals at all levels - Work collaboratively with members of his/her team and establish/maintain effective working relationships when dealing with managers, supervisors, or co-workers - Ability to think outside the box and look for solutions - Must have a demonstrated ability in process improvement *NO AGENCIES PLEASE
Job ID
2021-2481
Position Type
Full-Time
Job Locations US-FL-Riverview
This role is responsible for working on both backend and frontend services and applications.   Duties and responsibilities: - Able to take a requirement or feature and implement all aspects required from the backend to the frontend. - Strong sense of ownership, from problem to solution. - Develops software solutions by studying requirements; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the SDLC. - Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code. - Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. - Provides information by collecting, analyzing, and summarizing development and service issues. - Accomplishes engineering and organization mission by completing related results as needed. - Supports and develops software engineers by providing advice, coaching and educational opportunities. Qualifications: -   - 5+ years of development experience. - 5+ years experience working in React or Angular. - 3+ years working with Node.js preferred. - 5+ years working with JavaScript. - 3+ years working with TypeScript. - 3+ years working with C# / .NET. - 2+ years working with either Azure, AWS, or Heroku. - Experience in SQL and/or NoSQL preferred. - Extensive understanding and implementation of object oriented programming and rapid application development. - Experience working in an Agile/SCRUM environment. - Excellent verbal and written communication skills.
Job ID
2021-2460
Position Type
Full-Time
Job Locations US-FL-Riverview
This role is responsible for sourcing, qualifying and closing targeted Managed Logistics (large client) opportunities. The BDM will research businesses throughout the United States with high shipment volume, multiple locations and/or technology integration needs. The BDM will prepare selling strategies to target accounts via telephone cold calls, emails and internet marketing. The BDM will develop opportunities, set up and run sales meetings via phone, web and face to face with potential clients. The BDM is also responsible for implementation and account retention following the close of any business.   Duties and responsibilities: - Source leads by researching the internet, trade publications, Data.com, LinkedIn, and other sources to establish a target prospect list - Prospect inbound lead sources through internet and print marketing, trade shows, referrals, etc - Effectively manage prospects through daily use of company CRM - Be an active participant in role play sessions, meetings, trainings, and learning sessions - Set up and run “Discovery Calls”, “Overview Calls”, “Data Analysis Reviews” and “Proposals” - Overcome technical and business objections of prospective customers - Prospect for and engage with high level decision makers (C-Level Suite) - Will require travel and after hour conversations due to time zones (Approx. 25%) - Will require travel to attend tradeshows and conventions - Work with the Business Development Representative in closing a Managed Logistics opportunity - Must be able to independently identify new leads and customers - Manage the operations and relationship of any on boarded accounts   Qualifications: - Degree or equivalent combination of education and experience - 5 or more years of B2B sales in transportation or a similar technical industry is required - Proficiency with MS Office suite and other software applications - Excellent verbal and written communication skills - Strong presentation skills over the phone, through written communication, and in person - Ability to set and manage multiple priorities - Ability to work in a fast-paced environment - Ability to communicate
Job ID
2021-2450
Position Type
Full-Time
Job Locations US-FL-Riverview
BlueGrace Logistics is expanding our Business Development team, and we’re seeking highly competitive and sales-oriented teammates to kick start a lucrative career in Managed Logistics Sales. This channel identifies strategic business partners with complex supply chains.   The Business Development Associate sources, qualifies, and engages companies who are aiming to outsource their transportation management. Research is conducted on domestic businesses with high shipment volume, multiple locations and/or technology integration needs. The BDA will then follow internal selling campaigns to target accounts via cold calls, emails, and internet marketing.   Responsibilities:  - Develop creative outbound prospecting strategies to build a target list of organizations that fit our customer profile - Leverage tools such as: - CRM - ZoomInfo - LinkedIn Sales Navigator - Trade Publications - High volume of cold calls, emails, and social media outreach - Facilitate sales meetings via phone or web to investigate and determine customer business and transportation needs - Competently understand BlueGrace’s position in the market and value proposition to different industries and department levels - Engage with mid-level to C-Level executives, assess prospects needs, and set qualified meetings through effective communication - Work with our Regional Business Development Managers to effectively hand-off qualified meetings and understand the BlueGrace sales process - Maintain high performance against goals and metrics (Set Appointments, Qualified Meetings, Activity Goals (Phone, email social media, etc.)) Ideal Candidates: - Experience in an office setting, including internships is a perk - Inbound sales, cold calling, or outbound prospecting experience is a perk - Excellent organizational and time management skills - Strong ability to multi-task and are process driven - Clear and concise written and spoken communication skills - Desire to work in a highly competitive sales environment and maintain composure in stressful situations What’s in it for you? - A competitive base salary plus a lucrative, uncapped bonus potential - Option to purchase medical/dental/vision/disability insurance - 401k - Profit Sharing Program - Teladoc Service offered through insurance - An award-winning culture with unique perks, including Monthly Lunch & Learns, Free Beer Fridays, D&I Certification Program and Weekly Sales Trainings - Merit Based Work from Home Flexibility No Agencies Please*
Job ID
2021-2442
Position Type
Full-Time
Job Locations US-FL-Riverview
This role is responsible for the daily operations of Managed Logistics customers. This role will work closely with the Operations Manager and Director of Performance in a timely, proactive manner that exceeds the customer’s expectations. Hours are Monday through Friday, 8 am to 5 pm.    Duties and responsibilities: - Answering inquiries from carriers, clients, and/or customers - Mode Optimization - Investigation and resolution of issues submitted by customers, carriers and/or suppliers - Acting as a liaison between operations, carriers, and customers - Daily interaction with internal staff, carriers, and customer personnel is required - Prioritize workload based on collaboration with Operations Manager and EPD - Savings identification - Documentation of issues (carrier, supplier, customer) - Relationship building with customer contacts, carriers and suppliers - Creation of standard work instructions (SWI) and process improvement identification - Practice continuous business improvements by reviewing procedures and work habits; Implement steps to lower cost while increasing performance   Qualifications: - Degree in Logistics or related field and/or 1-2 years’ experience in logistics, transportation or related field - Working knowledge of Microsoft Office Suite - Experience working with Transportation Management Systems (TMS) is preferred - Effectively express ideas orally or in writing as required to perform the job and ability to proactively communicate with individuals at all levels - Work collaboratively with members of his/her team and establish/maintain effective working relationships when dealing with managers, supervisors, or co-workers - Ability to think outside the box and look for solutions - Must have a demonstrated ability in process improvement *NO AGENCIES PLEASE
Job ID
2021-2402
Position Type
Full-Time
Job Locations US-FL-Riverview
Are you a hunter? This role is responsible for prospecting, qualifying, and generating new sales to drive sales growth. This individual will be a highly motivated, self-starter with a strong sales dynamic, able to identify and develop new business prospects from multiple sources, including inbound marketing leads and prospect lists. In addition, this position provides a development opportunity for a successful individual with the aspiration to move into a senior sales position within BlueGrace Logistics.   Duties and responsibilities: - Initiate outbound prospecting, qualifying, and contact verification for BlueGrace Logistics - Develop new business via telephone and mass communication such as email to introduce BlueGrace Logistics services to prospecting and existing customers - Submit qualified leads in CRM - Build and cultivate prospect relationships by initiating communications and follow-up communications - Consistently attain and exceed monthly sales quotas - Use BlueGrace Logistics trained sales techniques, process, and pipeline milestones to manage sales - Utilize our CRM for contact management, opportunity tracking, sales pipeline management - Identify appropriate buyers within the target market - Provide feedback to help identify prospects’ pain points to help determine how the BlueGrace Logistics solution will speak to those needs - Other duties as requested and/or determined Qualifications: - 3PL or minimum of 2 years industry sales experience - Proficiency with MS Office suite and other software applications - Excellent verbal and written communication skills - Strong presentation skills over the phone - Ability to set and manage multiple priorities - Ability to work in a fast-paced environment - 1-2 years of successful sales experience - Good analytical skills - Strong project management/organizational skills and exceptional attention to detail - Ability to build team unity, working with cross-functional and diverse groups
Job ID
2021-2353
Position Type
Full-Time
Job Locations US-FL-Riverview
BlueGrace Logistics is looking for experienced LTL agents to join our fast-paced, passionate, growing team.   Our agents work independently to create a book of business that will help drive BlueGrace to the front of the Market while building an industry best income that rewards you for high performance. BlueGrace puts qualified candidates in business with no capital investment from you. We provide industry leading technology, the highest payouts on margin in the industry, and complete back end support including credit, collections, and audit. There is nothing held back, and you are not responsible for bad debt.   Duties & Responsibilities - Assist shippers with managing their transportation network while driving BlueGrace Revenues. - Strive to find customers with a high LTL spend and complexity that you can simplify using BG technology and service. - Maintain customers by being responsive and providing industry best service. - Learn and understand best practices to find customers that fit BG core competencies to ensure long-term success. - Maintain relationships with all areas of business to maximize wallet share and stickiness: Financial, Executive, Execution, and Technical. - Communicate Proactively with customers to protect relationship and retain revenues. - Stay up to date on BlueGrace News and events to maintain continuity of message. Qualifications - Minimum 2 years of experience in Freight Sales - Proficient in LTL - Demonstrated success in building and maintaining strong customer base - Excellent verbal and written communications skills - Educated in industry terminology, news and best practices - Motivated and independant
Job ID
2021-2319
Position Type
1099
Job Locations US-AZ-Scottsdale
BlueGrace Logistics is expanding our Sales team in Phoenix, Arizona. We are seeking highly competitive, sales-oriented teammates to kick start a lucrative career in Logistics Sales. Come be a part of our new office, launched in January 2021 and rapidly growing!   The Sales Representative sources, qualifies, and engages companies who are aiming to outsource their transportation management. Research is conducted on domestic businesses with high shipment volume, multiple locations and/or technology integration needs. The Sales Rep will then follow internal selling campaigns to target accounts via cold calls, emails, and internet marketing.   Responsibilities:  - Prospect and contact new customers to sell BlueGrace’s services - Evaluate prospect and customer supply chains using BlueGrace’s tools and technology - Present supply chain solutions to prospective and existing customers - Manage and directs customer interaction while using discretion and judgment to ensure customer satisfaction. Will include considerable collaboration and working with multiple stakeholders. - Maintain relations and business with existing customers and continue ongoing support and problem resolution - Negotiate pricing and finalize services contracts - Work closely with the operations team to provide support and serve as a liaison between the customer and the operations staff - Monitor market conditions or trends and develop an annual margin forecast and goals - Provide ongoing support, assist in securing payment, and generate referrals   Ideal Candidates: - Ideal candidate is money-motivated, competitive and driven - Previous sales experience preferred, but not required - Excellent verbal and written communication skills - Strong presentation skills over the phone, through written communication, and in person - Ability to work in a fast-paced environment - Excellent organizational and time management skills - Process-driven with strong ability to multi-task - Desire to work in a highly competitive sales environment What’s in it for you?   - A competitive base salary plus uncapped commission potential - Initial 6-month training program during initial 6 months (with Bonus upon completion) - Medical/dental/vision/disability insurance - Profit Sharing Program - Teladoc Service offered through insurance - An award-winning culture with unique perks, including Monthly Lunch & Learns, Company Culture Events, Community Service, Diversity & Inclusion Certification Program and Continuing Education opportunities. - Merit Based Work from Home Flexibility
Job ID
2020-2275
Position Type
Full-Time

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