BlueGrace Logistics

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Job Locations US-FL-Riverview
We are seeking a Billing Specialist Temp to step in and help our team for a 12 week assignment.    Primary responsibility is to enter, retrieve, and process carrier invoices as quickly as possible, thereby initiating the carrier payable and customer receivable processes. Also monitors the importing of invoices to the billing system.   Duties and responsibilities:  - Reviews carrier invoice information before entry into the billing systems in BlueShip and TMS. - Communicates with carriers and customers via phone or e-mail to resolve invoice related issues. - Example: correcting reference numbers or image types. - Monitors completion of additional bills to be imported though communication to Sales teams. - Monitors and clears assigned work queues. - Assists in the completion, accuracy, and distribution of invoices company wide. - Provides support, feedback, and guidance to Audit and Credit & Billing teams as it pertains to the importing process. - Ensures invoices are billed accurately in a timely manner by proactively determining and resolving delays. - Investigates potential import errors. - Communicates import errors to IT and/or Credit & Billing - Creates SOPs to outline processes within the department.  Qualifications:  - Minimum high school diploma required. Some college preferred. - At least 2+ years of previous billing and/or customer service experience required. - Logistics industry experience preferred. - Must have excellent communication skills, written and verbal. - Must have the ability to read, analyze, and interpret documents, technical procedures, or company memos. - Follows policies and procedures; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. - Adapts to changes in the work environment; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. - Ability to calculate figures and amounts such as proportions, percentages, area, volume and density. - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. - Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form. - Understand and recognize consistent trends. - Proficient in internet software, and Microsoft Word, Outlook, and strong Excel ability.
Job ID
2024-3471
Position Type
Temporary
Job Locations US-FL-Riverview
This role encompasses payroll administration and all HR Operations to support the Human Resources Department. This position will be a vital support resource for payroll administration and internal HR initiatives. This position requires attention to detail and the ability to execute established processes to ensure smooth functioning of the HR department with a specific focus on our office in Guadalajara, Mexico. This position will report to the Chief People Officer.   Duties and responsibilities: · Payroll & Benefits: · Manage end-to-end payroll processes, ensuring accuracy and compliance with relevant regulations in multiple states for a population of over 550 employees (and growing). · Maintain time and attendance records; enter new hires into the payroll system; processes changes in pay, tax status, etc. · Be able to compute wages and overtime payments, calculate and record payroll deductions and PTO payouts and process terminations. · Research, analyze and resolve payroll-related problems or questions. · Maintain employee records and the HRIS (ADP WorkforceNow) and perform periodic data reconciliations to ensure accuracy. · Collaborate with HR, Finance and Sales on variable compensation processing. · Assist HR Manager with leaves and employee accommodation when needed. · Conduct audits to ensure that payroll is processed in accordance with applicable approvals, policies, procedures, practices, reporting requirements, regulations, and laws. · Support HR Manager in the set up and administration of benefits, including open enrollment. · Support HR Manager with Onboarding of new hires, offboarding of departing employees, and employee changes and maintenance. · Assist employees with payroll and benefits related inquiries. · Assist with special projects as needed.   LMS: · Works on assignments dealing with the routine and daily operation, use, and configuration of the LMS (WorkForceNow) to support the Talent Development department. · Works with the HR and Engagement /Development Teams in uploading and maintaining training programs/assessments through LMS and manage course versions across asset libraries. · Identifies and communicates opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements. · Provides troubleshooting assistance for users regarding logging in to the LMS and accessing courses. · Creates and updates resources to train and support learners on how to use the technology for online and professional development. · Manages course enrollment including progress tracking as needed. · Manages community areas within the LMS including functionality, appearance, tabs, and settings.   HR Operations · HR support and point of contact for the Mexico office for all HR related matters. · Execute HR tasks related to employee onboarding, offboarding, and data maintenance. · Assist in the implementation and process flow of merit increases, performance appraisals, performance improvement plans, and disciplinary reviews in our HRIS (ADP WorkforceNow) · Leverages internal communication vehicles to ensure employee awareness, understanding and participation in HR programs and processes. · Support day-to-day HR operations, ensuring processes are followed and deadlines are met. · Collaborate with HR leadership to streamline HR processes, optimizing efficiency, accuracy, and overall engagement. · Stay informed about HR systems’ updates and best practices to recommend improvements based on emerging trends. · Contribute to the implementation of HR programs and policies under the guidance of HR leadership. · Assist in the communication and coordination of HR initiatives with cross-functional teams. · Collaborate in the execution of employee engagement and recognition programs as needed.   Qualifications: · Bachelor’s degree preferred; associate degree and any combination of training, education and experience that demonstrate the ability to successfully perform the key responsibilities of the position required. · Bi-lingual Spanish/English · Knowledge of Mexican employment laws, regulations, and best practices a plus. · 3-5 years of experience processing high-volume payrolls (500 + headcount) – US multi-state and California payroll preferred. · 2-5 years of experience in HR preferred (or any equivalent combination of training, education, and experience) · Demonstrated knowledge of federal and state payroll requirements, labor regulations, and benefits and wage and hour laws. · Familiarity with COBRA and ERISA regulations. · Demonstrated knowledge of Payroll-related auditing practices and procedures. · Ability to troubleshoot, resolve technical issues and to gain new technical skills quickly. · Customer service skills, responsive attitude, and time management · Strong oral and written communication skills; ability to communicate complex technical concepts in layman’s terms. · Knowledge of integrated payroll and timekeeping systems; ADP WorkforceNow experience strongly preferred. · Proficient skills using Microsoft Office applications, particularly Excel. · Strong interpersonal skills. · High integrity and an ability to maintain strict confidentiality and discretion. · Ability to prioritize tasks and handle multiple projects in a fast-paced environment.
Job ID
2024-3458
Position Type
Full-Time
Job Locations US-FL-Riverview
Learn more about this role via the video here   Are you interested in launching your sales career in a consultative capacity within the booming logistics and transportation industry? Our Business Development role offers the opportunity to add value to any company’s complex supply chain, whether dealing with raw materials or finished goods, with the primary focus on identifying strategic business partnerships.      The Business Development Representative sources, qualifies, and engages companies who are aiming to outsource their transportation management. Research is conducted on domestic businesses with high shipment volume, multiple locations and/or technology integration needs. The BDR will then follow internal selling techniques to target accounts via cold calls and emails.     What’s in it for you?  - A base salary of $50,000 plus a lucrative, uncapped bonus potential  - Medical, Dental, Vision, Long/Short term disability, life insurance, 401k options available    - An award-winning culture with unique perks, including Monthly Lunch & Learns, "Thank You” Lunch Provided each Friday, Employee Resource Groups and Weekly Sales Trainings  - Career path mappingtied directly to quantifiable metrics and performance. Role progression is as follows:  - Business Development Representative  - Business Development Executive  - Sr. Business Development Executive   - With a path to a closer role as a Client Development Manager or Business Development Manager     What does a typical day look like?  - Develop creative outbound prospecting strategies to build a target list of organizations that fit our customer profile  - Leverage tools such as our CRM, ZoomInfo, LinkedIn Sales Navigator and Trade Publications  - High volume of cold calls, emails, and LinkedIn outreach  - Facilitate sales meetings via phone or web to investigate and determine customer business and transportation needs  - Competently understand BlueGrace’s position in the market and value proposition to different industries and department levels  - Engage with mid-level to C-Level executives, assess prospects needs, and set qualified meetings through effective communication  - Work with our Regional Business Development Managers to effectively hand-off qualified meetings and understand the BlueGrace sales process  - Maintain high performance against goals and metrics (Set Appointments, Qualified Meetings, Activity Goals (phone, email, social media, etc.))    What are we seeking?  - Experience in an office setting, including internships is a perk  - Inbound sales, cold calling, or outbound prospecting experience is a perk  - Excellent organizational and time management skills  - Strong ability to multi-task and are process driven  - Strong written and verbal communication skills, with a natural ability to connect with others  - Desire to work in a highly motivated sales environment and maintain composure in stressful situations 
Job ID
2024-3454
Position Type
Full-Time
Job Locations US-FL-Riverview
Now Interviewing for Carrier Sales positions with a start date slated for June 10, 2024!    Learn more about the role via the video here!   Are you looking to jump-start your sales career in the booming transportation and logistics industry? Our Carrier Sales role offers the opportunity to work directly with truckload carriers to build relationships to get our customers’ freight from point A to B.   The Carrier Sales Representative focuses on the fast-paced brokerage aspect of our business, helping customers move their inventory in the most cost-effective way by identifying and providing logistics solutions. As you start your sales career with BlueGrace, you will create and manage your individual portfolio of carrier accounts through constant communication and issue resolution. Carrier Sales Representatives at BlueGrace will have the opportunity to learn the transportation industry in and out, beginning with an extensive training program.     What’s in it for you? - A base salary plus a lucrative, uncapped commission potential - Medical, Dental, Vision, Long/Short term disability, life insurance options available - 401k Program - An award-winning culture with unique perks, including Monthly Lunch & Learns, "Thank You” Lunch Provided each Friday, and Employee Resource Groups - Career path mapping tied directly to quantifiable metrics and performance - Support and learning through an initial training period, including:  - One week of classroom based orientation - One week of shadowing and systems - First 90-days in the BG Mentor Program What does a typical day look like? - Call truckload carrier providers to fulfill commitments made to customers - Negotiate rates - Document and communicate offers - Book loads - Communicate and act on potential service failures or critical delays - Develop and manage carrier portfolio of “owned carriers” - Generate carrier capacity for targeted lanes from BG’s internally built database, as well as other outside sources the Carrier Rep has access to. - High volume lanes - Customer commitments and future opportunities - Problem lanes - Niche markets - Manage new carrier set up in system - Identify and channel market and capacity trends when applicable - Assist in developing and updating regional pricing What are we seeking? - Strong work ethic, dependable, self-motivated, and driven to meet sales goals - Thrive in a highly performance based environment - Money Motivated - Previous sales or carrier sales experience preferred, but not required as we are searching for candidates committed to results driven success  - Strong communication and negotiation skills, with a natural ability to connect with others  - Ability to set and manage multiple priorities ​
Job ID
2024-3446
Position Type
Full-Time
Job Locations US-FL-Riverview
Are you a problem solver with a passion for tackling the complex issues that the transportation and logistics sector often brings? Join our Managed Logistics Team and find purpose in the day-to-day practices of getting our customer’s freight from point A to B.     Logistics Support Representatives are responsible for the daily support of contracted clients to drive customer satisfaction and retention by way of freight operations support freight tactics. In this role, you’ll execute on the frontline service that BlueGrace provides, therefore getting finished goods to store shelves, raw materials to manufacturers, medical equipment to hospitals, and more!     The objective is to produce high quality visibility through customer reports, to provide timely responses and case resolution for customers, and to provide exceptional freight operations support. The typical freight services include shipment creation, editing, tracking, document delivery, daily reporting, and professional communication to both customers and carriers.    What does a typical day look like?  - Serving inbound customer requests from designated high freight spend accounts  - Communicating with carriers on behalf of the customers  - Answering phones and responding to emails  - Proactively tracking shipments and recommending solutions for delayed shipments  - Identify the best transit solution based on the specific shipment requirements  - Building strong relationships with customers  - Develop and Maintain relationships with local terminals in efforts to reduce service failures  - Scheduling pickups and delivery appointments  - Active communication with Operations Manager regarding all potential services gaps or opportunities for process improvement  - Following up on all unconfirmed or rejected pickup requests  - Maintain detailed and organized documentation of all service failures     What are we seeking?     - Minimum of 6 months of Transportation Experience or degree in Supply Chain/Logistics  - Superior Customer Service skills including the ability to recognize the needs of the customer and effectively address those needs through active communication  - Experience working in a CRM and TMS system a perk  - Excellent written and verbal communication  - Ability to calculate percentages, formulas and use spatial reasoning  - Proficient in Excel    What’s in it for you?      - Medical, Dental, Vision, Long/Short term disability, life insurance options available    - 401k  - An award-winning culture with unique perks, including Monthly Lunch & Learns, “Thank You” Lunch Provided each Friday, and Employee Resource Groups - Access to more than 1,800 courses through BlueGrace University, our Learning Management System
Job ID
2024-3417
Position Type
Full-Time
Job Locations US-FL-Riverview
Now interviewing for our June 2024 Sales Executive roles!   Learn more about this role via the video here   Are you interested in launching your sales career within the booming logistics and transportation industry? Our Sales Executives have the opportunity to add value to any company’s complex supply chain, whether dealing with raw materials or finished goods.     Are you eager to learn? Can you take direction and thrive in a chaotic environment? Are you humble? Are you a happy person who knows how to have fun?   You’re qualified to help build something great.   Don’t know logistics? That’s OK. We train you. We coach you, develop you and challenge you as far as you are willing to go – and invest in you while we do!   What’s in it for you? - A base salary plus uncapped commission potential - Medical, Dental, Vision, Long/Short term disability, life insurance options available - 401K Program - An award-winning culture with unique perks, including Monthly Lunch & Learns, "Thank You” Lunch Provided each Friday, Employee Resource Groups and Weekly Sales Trainings - Support and learning through an initial training period, including: - First week classroom based orientation - First two months of rotational training - A Sales Accelerator Training at HQ before you hit the floor What does a typical day look like? The Sales Executive sources and qualifies new business and engages with companies as a transportation management partner. SE’s focus on outreach, including cold calls, in effort to build a book of business in which they will manage. Focus is placed on domestic businesses with high shipment volume, multiple locations and/or technology integration needs. - Prospect, engage, and build relationships with new customers through cold calling and emailing - Evaluate potential customer supply chains using BlueGrace’s tools and technology - Present supply chain solutions to prospective and existing customers - Manage and directs customer interaction while using discretion and judgment to ensure customer satisfaction. Will include considerable collaboration and working with multiple stakeholders. - Maintain relations and business with existing customers and continue ongoing support and problem resolution - Negotiate pricing and finalize services contracts - Work closely with the operations team to provide support and serve as a liaison between the customer and the operations staff - Monitor market conditions or trends and develop an annual margin forecast and goals - Provide ongoing support, assist in securing payment, and generate referrals   What are we seeking? - Ideal candidate is motivated, competitive, and self-driven - Previous sales experience is preferred, but not required as we are simply searching for candidates committed to results driven success - Strong communication and negotiation skills, with a natural ability to connect with others - Ability to work in a fast-paced environment - Excellent organizational and time management skills - Process-driven with strong ability to multi-task - Desire to work in a collaborate yet competitive sales environment
Job ID
2023-3334
Position Type
Full-Time

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