BlueGrace Logistics

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Job Locations US-FL-Riverview
Now interviewing Carrier Sales Interns to join our team at our HQ in Tampa for Summer 2022. Must be graduating between August 2022 and May 2023.    Interns help execute on the commitments BlueGrace is making to our customers.  Main job responsibilities include prospecting leads, tracking assigned loads, qualifying carriers, and selling to our carrier partners.  Our interns will leave BlueGrace with a better understanding of the transportation industry and the role it plays in business planning and decision making.  They will also see the impact it has on them as a consumer.  Interns will develop entry level sales and negotiation skills in real world transportation transactions.    #1 BE CARING OF ALL OTHERS We value your dreams and believe in paying it forward.   BlueGrace Culture - 5-time winner of the Tampa Bay Business Journal “Best Places to Work” Award - 2-time winner of the Tiny Pulse “Happiest Company” Award - Regular contributor to Metropolitan Ministries, Humane Society, and charities nationwide - Learn more about our culture on Facebook/Instagram/Twitter – Follow @CultureBG #2 SIMPLIFY Life is already complicated-why not keep it simple?   BlueGrace Facts & Figures - BlueGrace is one of the fastest growing transportation management services in the US - Founded with 24 employees in Riverview, Florida, now have over 500 nationwide - Featured on the Inc. 500 since 2012, as one of the fastest growing companies in America - Backed by a $255 million private equity investment by Warburg Pincus - Serving over 10,000 satisfied customers #3 PURSUE OUTRAGEOUS GOALS It’s not in our DNA to settle for average or to come in second place.   Responsibilities -  Call TL carrier providers to fulfill commitments made to customers - Negotiate rates - Document and communicate offers - Book loads - Use discretion to determine when to bring options above the notated Carrier Buy Rates to service our existing clients - Communicate and act on potential service failures or critical delays - Obtain proper paperwork where applicable - Develop and manage carrier portfolio of “owned carriers” - Selection of carriers is determined by the Carrier Rep under company ownership guidelines - Follow proper carrier qualification processes - Generate carrier capacity for targeted lanes from BG’s internally built database, as well as other outside sources the Carrier Rep has access to. - High volume lanes - Customer commitments and future opportunities - Problem lanes - Niche markets - Push new carrier set-ups via RMIS - Identify and channel market and capacity trends when applicable - Assist in developing and updating regional pricing - Resolve carrier conflict, which include negotiating accessorials that occur in-transit - Escalate critical items to upper management for guidance in issue resolution #4 EMBRACE CHAOS Chaos will happen in life. It’s where all the good stories originate.   Requirements  - Must be graduating between August 2022 and May 2023 - Should have an interest in a full-time career as a sales professional, be money-motivated, competitive and driven - Must be available to work 40 hours per week between late May/early June through early August - Previous sales experience preferred, but not required - Previous transportation experience preferred, but not required - Excellent verbal and written communication skills - Strong presentation skills over the phone, through written communication, and in person - Ability to set and manage multiple priorities - Ability to work in a fast-paced environment #5 BE HAPPY, HUMBLE AND HAVE FUN Choose a work place that values your happiness, health and wants you to succeed.   Employee Benefits - Get paid for hands-on sales experience in a booming industry - Team building opportunities - Opportunity to earn a full-time offer - Medical benefits, vacation/PTO available with full-time employment  
Job ID
2021-2577
Position Type
Intern
Job Locations US-IL-Chicago
Now interviewing Carrier Sales Interns to join our team at our satellite HQ in Chicago for Summer 2022. Must be graduating between August 2022 to May 2023 to qualify.    Interns help execute on the commitments BlueGrace is making to our customers.  Main job responsibilities include prospecting leads, tracking assigned loads, qualifying carriers, and selling to our carrier partners.  Our interns will leave BlueGrace with a better understanding of the transportation industry and the role it plays in business planning and decision making.  They will also see the impact it has on them as a consumer.  Interns will develop entry level sales and negotiation skills in real world transportation transactions.    #1 BE CARING OF ALL OTHERS We value your dreams and believe in paying it forward.   BlueGrace Culture - 5-time winner of the Business Journal “Best Places to Work” Award - 2-time winner of the Tiny Pulse “Happiest Company” Award - Regular contributor to Metropolitan Ministries, Humane Society, and charities nationwide - Learn more about our culture on Facebook/Instagram/Twitter – Follow @CultureBG #2 SIMPLIFY Life is already complicated-why not keep it simple?   BlueGrace Facts & Figures - BlueGrace is one of the fastest growing transportation management services in the US - Founded with 24 employees in Riverview, Florida, now have over 500 nationwide - Featured on the Inc. 500 since 2012, as one of the fastest growing companies in America - Backed by a $255 million private equity investment by Warburg Pincus - Serving over 10,000 satisfied customers #3 PURSUE OUTRAGEOUS GOALS It’s not in our DNA to settle for average or to come in second place.   Responsibilities -  Call TL carrier providers to fulfill commitments made to customers - Negotiate rates - Document and communicate offers - Book loads - Use discretion to determine when to bring options above the notated Carrier Buy Rates to service our existing clients - Communicate and act on potential service failures or critical delays - Obtain proper paperwork where applicable - Develop and manage carrier portfolio of “owned carriers” - Selection of carriers is determined by the Carrier Rep under company ownership guidelines - Follow proper carrier qualification processes - Generate carrier capacity for targeted lanes from BG’s internally built database, as well as other outside sources the Carrier Rep has access to. - High volume lanes - Customer commitments and future opportunities - Problem lanes - Niche markets - Push new carrier set-ups via RMIS - Identify and channel market and capacity trends when applicable - Assist in developing and updating regional pricing - Resolve carrier conflict, which include negotiating accessorials that occur in-transit - Escalate critical items to upper management for guidance in issue resolution #4 EMBRACE CHAOS Chaos will happen in life. It’s where all the good stories originate.   Requirements  - Must be graduating between August 2021 and May 2023 - Should have an interest in a full-time career as a sales professional, be money-motivated, competitive and driven - Must be available to work 40 hours per week between late May/early June through early August - Previous sales experience preferred, but not required - Previous transportation experience preferred, but not required - Excellent verbal and written communication skills - Strong presentation skills over the phone, through written communication, and in person - Ability to set and manage multiple priorities - Ability to work in a fast-paced environment #5 BE HAPPY, HUMBLE AND HAVE FUN Choose a work place that values your happiness, health and wants you to succeed.   Employee Benefits - Get paid for hands-on sales experience in a booming industry - Team building opportunities - Opportunity to earn a full-time offer - Medical benefits, vacation/PTO available with full-time employment  
Job ID
2021-2576
Position Type
Intern
Job Locations US-FL-Riverview
BlueGrace Logistics is now hiring Business Development Interns to join our team in Summer 2022!   We are seeking motivate, hardworking and exeptiontional college students who want to begin their career in consultative sales. Interns will be responsible for sourcing, qualifying and engaging target Managed Logistics (large client) opportunities. Research will be conducted on businesses throughout the United States with high shipment volume, multiple locations and/or technology integration needs. Interns will follow internal selling campaigns to target accounts via cold calls, emails, and internet marketing. Interns will then develop opportunities to set up and run sales meetings via phone or web to investigate and determine customer business and transportation needs.   Responsibilities: - Develop creative outbound prospecting strategies - Build target list of organizations that fit our customer profile via CRM, internet, trade publication, and lead source research - Leverage tools such as CRM, ZoomInfo, LinkedIn Sales Navigator to research, connect, and network with target accounts - Accurately maintain documentation in CRM for contact management, opportunity tracking, and sales pipeline management - High volume of cold calls, emails, and social media outreach - Conduct lead nurturing and qualification activities - Competently understand BlueGrace’s position in the market and value proposition to different industries and department levels - Engage with mid-level to C-Level executives, assess prospects needs, and set qualified meetings through effective communication - Work with our Regional Business Development Managers to effectively hand-off qualified meetings and understand the BlueGrace sales process - Be an active participant in role play sessions, meetings, trainings, and learning sessions - Maintain high performance against goals and metrics (Set Appointments, Qualified Meetings, Activity Goals (Phone, email social media, etc.)   Ideal Candidates: - Expected graduation between December 2022 and May 2023 - Excellent organizational and time management skills - Strong ability to multi-task and are process driven - Clear and concise written and spoken communication skills - Desire to work in a highly competitive sales environment and maintain composure in stressful situations  
Job ID
2021-2567
Position Type
Intern
Job Locations US-FL-Riverview
The primary responsibility of a Sales Operations Associate is to support our sales rep by reducing their time spend on maintaining existing customers. The overarching goal is to free up sales reps so they can spend available time securing new business. A typical day includes quoting, booking, editing, tracking, pricing bids, and filling in as the point of contact for unavailable sales reps.     #1 BE CARING OF ALL OTHERS We value your dreams and believe in paying it forward.   BlueGrace Culture - 5-time winner of the Tampa Bay Business Journal “Best Places to Work” Award - 2-time winner of the Tiny Pulse “Happiest Company” Award - Regular contributor to Metropolitan Ministries, Humane Society, and charities nationwide - Learn more about our culture on Facebook/Instagram/Twitter – Follow @CultureBG #2 SIMPLIFY Life is already complicated-why not keep it simple?   BlueGrace Facts & Figures - BlueGrace is one of the fastest growing transportation management services in the US - Founded with 24 employees in Riverview, Florida, now have over 500 nationwide - Featured on the Inc. 500 since 2012, as one of the fastest growing companies in America - Backed by a $255 million private equity investment by Warburg Pincus - Serving over 10,000 satisfied customers #3 PURSUE OUTRAGEOUS GOALS It’s not in our DNA to settle for average or to come in second place.   Responsibilities   - Serving inbound customer requests - Communicating with carriers on behalf of our customers - Answering phones and responding to emails - Document collection - Quoting requests for customers and sales reps - Proactively following up with concerned customers - Identify the best transit solution based on the specific shipment requirements - Relate to and build rapport with customers - Data entry on pricing bids - Handling sales functions in place of unavailable sales reps - Building and editing shipments within our Transportation Management System   #4 EMBRACE CHAOS Chaos will happen in life. It’s where all the good stories originate.   Requirements   - Strongly prefer a minimum of 6 months Transportation Experience - Superior Customer Service skills including the ability to recognize the needs of the customer and effectively address those needs through active communication - CRM or TMS system experience is a plus - Excellent written and verbal communication - Ability to calculate percentages, formulas and use spatial reasoning - Working knowledge of excel is preferred   #5 BE HAPPY, HUMBLE AND HAVE FUN Choose a work place that values your happiness, health and wants you to succeed.   Employee Benefits - Option to purchase medical/dental/vision/disability insurance - 401k - Profit Sharing Program - Teladoc Service offered through insurance - An award-winning culture with unique perks, including Monthly Lunch & Learns, Free Beer Fridays, D&I Certification Program and Weekly Sales Trainings
Job ID
2021-2565
Position Type
Full-Time
Job Locations US-FL-Riverview
The Payment Resolutions Associate is responsible for locating and notifying customers with delinquent accounts and attempting to secure payment. Payment Resolutions is also in constant contact with sales representatives to ensure recovery of funds and give status updates regarding the state of their accounts. This position assists customer with their understanding of invoices and researches short paid invoices.   Duties and responsibilities:  Core duties and responsibilities include the following. Other duties may be assigned.  - Performs research on past due receivables - Calls customers in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer. - Orders repossession or service disconnection, or turns over account to attorney/collection agency. - Processes customer requests for copies of invoices (and/or BOLs) in a timely manner. - Researches all short pays, credits, and balance dues in their entirety and provides clear documentation to the customer requesting resolution. - Follows escalation process on problematic accounts. - Maintains files and documentation thoroughly and accurately, in accordance with company policy and accepted account practices. - Maintains customer records and notates all correspondence accordingly.   Qualifications:  - Collections experience. - Identifies and resolves problems; Gathers and analyzes information; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information. - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. - Must have excellent communication skills, written and verbal. Must have the ability to read, analyze, and interpret documents, technical procedures, or company memos. - Ability to calculate figures and amounts such as discounts, interest, and percentages. - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.
Job ID
2021-2562
Position Type
Full-Time
Job Locations US-TX-Katy
This role is responsible for the daily operations on-site at an Manged Logistics customer location. This role will work closely with the Operations Manager and Logistics Performance Director in a timely, proactive manner that exceeds the customer’s expectations.   Duties and responsibilities: - Answering inquiries from carriers, clients, and/or customers - Mode Optimization - Investigation and resolution of issues submitted by customers, carriers and/or suppliers - Acting as a liaison between operations, carriers, and customers - Daily interaction with internal staff, carriers, and customer personnel is required - Prioritize workload based on collaboration with Operations Manager and EPD - Savings identification - Documentation of issues (carrier, supplier, customer) - Relationship building with customer contacts, carriers and suppliers - Creation of standard work instructions (SWI) and process improvement identification - Practice continuous business improvements by reviewing procedures and work habits; Implement steps to lower cost while increasing performance - Other duties may be assigned as needed Qualifications:   - Degree in Logistics or related field and/or 1-2 years’ experience in logistics, transportation or related field - Working knowledge of Microsoft Office Suite - Experience working with Transportation Management Systems (TMS) is preferred - Effectively express ideas orally or in writing as required to perform the job and ability to proactively communicate with individuals at all levels - Work collaboratively with members of his/her team and establish/maintain effective working relationships when dealing with managers, supervisors, or co-workers - Ability to think outside the box and look for solutions - Must have a demonstrated ability in process improvement NO AGENCIES PLEASE
Job ID
2021-2558
Position Type
Full-Time
Job Locations US-VA-Mechanicsville
This role is responsible for prospecting, qualifying and generating new sales to drive sales growth. This individual will be a highly motivated, self-starter with a strong sales dynamic, able to identify and develop new business prospects from multiple sources, including inbound marketing leads and prospect lists.    Duties and responsibilities: - Initiate outbound prospecting, qualifying, and contact verification for BlueGrace Logistics - Develop new business via telephone and mass communication such as email to introduce BlueGrace Logistics services to prospecting and existing customers - Submit qualified leads in CRM - Build and cultivate prospect relationships by initiating communications and follow-up communications -  Consistently attain and exceed monthly sales quotas - Identify appropriate buyers within the target market - Provide feedback to help identify prospects’ pain points to help determine how the BlueGrace Logistics solution will speak to those needs Qualifications: - 1+ years of sales experience - Proficiency with MS Office suite and other software applications - Excellent verbal and written communication skills - Strong presentation skills over the phone - Ability to set and manage multiple priorities - Ability to work in a fast-paced environment - Good analytical skills - Strong project management/organizational skills and exceptional attention to detail - Ability to build team unity, working with cross-functional and diverse groups
Job ID
2021-2556
Position Type
Full-Time
Job Locations US-FL-Riverview
This role is responsible for full cycle recruitment and placing qualified hires for all BlueGrace Logistics locations. This is a true hunter and direct source role. The Corporate Recruiter does not rely solely on applicant flow from job ads.   Responsibilities - Enter approved job to Applicant Tracking System with all job details including job description - Develop strong relationships and partner with hiring managers to understand job profiles, responsibilities, skills and narrow down talent requirements - Post active jobs on Job Boards, including LinkedIn, Handshake, Indeed, etc. - Generate interest in our open positions through innovative sourcing strategies - Hunt, source, and qualify passive job seekers through Job Boards and networking - Monitor, phone screen and qualify incoming job applications and perform additional research - Work within ATS to document candidate notes and update candidate status, profile, details, etc. - Perform administrative functions, such as scheduling interviews for local and regional offices - Conduct in-office interviews and Virtual Interviews - Check references, and evaluate applicant qualifications - Administer applicant skill assessment tests (Culture Index and Wonderlic) - Provide in-office candidates with a thorough tour of the BG corporate headquarters - See candidates through entire recruitment process in-office - Submit all background checks to recruiting coordinator to be completed - Prepare offer letter and employment agreement for candidate once selected by hiring manager. - Schedule offer call or in-person offer with hiring manager and candidate - Extend offer with hiring manager to cover all HR and benefit details/questions - Send offer package to candidate with acceptance instructions - Trigger onboarding in the Applicant Tracking System - Perform lock-down calls to cover first day details - Create and organize internal promotion/employee role-change offer letters   Qualifications - Bachelor’s Degree preferred but not required - 2+ years of Recruiting experience - Proficient in sourcing assessments and strategy - Proficient in Microsoft Office applications and social media platforms - Knowledge of server-based applicant tracking systems  
Job ID
2021-2551
Position Type
Full-Time
Job Locations US-TN-Chattanooga
As a Carrier Sales Representative at BlueGrace, you will focus on the fast-paced brokerage aspect of our business, helping customers move their inventory in the most cost-effective way by identifying and providing logistics solutions. As you start your sales career with BlueGrace, you will create and manage your individual portfolio of accounts through constant communication with carriers. Carrier Sales Representatives at BlueGrace will have the opportunity to learn the transportation industry in and out, beginning with an extensive training program.    #1 BE CARING OF ALL OTHERS We value your dreams and believe in paying it forward.   BlueGrace Culture - 5-time winner of the Business Journal “Best Places to Work” Award - 2-time winner of the Tiny Pulse “Happiest Company” Award - Regular contributor to Metropolitan Ministries, Humane Society, and charities nationwide - Learn more about our culture on Facebook/Instagram/Twitter – Follow @CultureBG   #2 SIMPLIFY Life is already complicated-why not keep it simple?   BlueGrace Facts & Figures - BlueGrace is one of the fastest growing transportation management services in the US - Founded with 24 employees in Riverview, Florida, now have over 500 nationwide - Featured on the Inc. 500 since 2012, as one of the fastest growing companies in America - Backed by a $255 million private equity investment by Warburg Pincus - Serving over 10,000 satisfied customers   #3 PURSUE OUTRAGEOUS GOALS It’s not in our DNA to settle for average or to come in second place   Responsibilities - Call TL carrier providers to fulfill commitments made to customers - Negotiate rates - Document and communicate offers - Book loads - Use discretion to determine when to bring options above the notated Carrier Buy Rates to service our existing clients - Communicate and act on potential service failures or critical delays - Obtain proper paperwork where applicable - Develop and manage carrier portfolio of “owned carriers” - Selection of carriers is determined by the Carrier Rep under company ownership guidelines - Follow proper carrier qualification processes - Generate carrier capacity for targeted lanes from BG’s internally built database, as well as other outside sources the Carrier Rep has access to. - High volume lanes - Customer commitments and future opportunities - Problem lanes - Niche markets - Push new carrier set-ups via RMIS - Identify and channel market and capacity trends when applicable - Assist in developing and updating regional pricing - Resolve carrier conflict, which include negotiating accessorial charges that occur in-transit   #4 EMBRACE CHAOS Chaos will happen in life. It’s where all the good stories originate.   Qualifications: - Strong work ethic, self-motivation, and a sales drive ​ - Previous sales or carrier sales experience preferred, but not required ​ - Possess strong phone and communication skills - Strong presentation skills over the phone, through written communication, and in person ​ - Ability to set and manage multiple priorities ​   #5 BE HAPPY, HUMBLE AND HAVE FUN Choose a work place that values your happiness, health and wants you to succeed. Employee Benefits - We offer a very competitive base pay - Opportunity for uncapped commission and bonus potential - Annual vacation days and paid holidays - Employees can purchase additional health/dental/life/disability/vision insurance - 401k  - Profit Sharing Program - Teladoc benefit  - On-demand counseling with Ginger NO AGENCIES PLEASE  
Job ID
2021-2545
Position Type
Full-Time
Job Locations US-IL-Chicago
Now interviewing candidates to join our Carrier Sales Team are our satellite HQ in Chicago Loop!    As a Carrier Sales Representative at BlueGrace, you will focus on the fast-paced brokerage aspect of our business, helping customers move their inventory in the most cost-effective way by identifying and providing logistics solutions. As you start your sales career with BlueGrace, you will create and manage your individual portfolio of accounts through constant communication with carriers. Carrier Sales Representatives at BlueGrace will have the opportunity to learn the transportation industry in and out, beginning with an extensive training program.    #1 BE CARING OF ALL OTHERS We value your dreams and believe in paying it forward.   BlueGrace Culture - 5-time winner of the Business Journal “Best Places to Work” Award - 2-time winner of the Tiny Pulse “Happiest Company” Award - Regular contributor to Metropolitan Ministries, Humane Society, and charities nationwide - Learn more about our culture on Facebook/Instagram/Twitter – Follow @CultureBG   #2 SIMPLIFY Life is already complicated-why not keep it simple?   BlueGrace Facts & Figures - BlueGrace is one of the fastest growing transportation management services in the US - Founded with 24 employees in Riverview, Florida, now have over 500 nationwide - Featured on the Inc. 500 since 2012, as one of the fastest growing companies in America - Backed by a $255 million private equity investment by Warburg Pincus - Serving over 10,000 satisfied customers   #3 PURSUE OUTRAGEOUS GOALS It’s not in our DNA to settle for average or to come in second place   Responsibilities - Call TL carrier providers to fulfill commitments made to customers - Negotiate rates - Document and communicate offers - Book loads - Use discretion to determine when to bring options above the notated Carrier Buy Rates to service our existing clients - Communicate and act on potential service failures or critical delays - Obtain proper paperwork where applicable - Develop and manage carrier portfolio of “owned carriers” - Selection of carriers is determined by the Carrier Rep under company ownership guidelines - Follow proper carrier qualification processes - Generate carrier capacity for targeted lanes from BG’s internally built database, as well as other outside sources the Carrier Rep has access to. - High volume lanes - Customer commitments and future opportunities - Problem lanes - Niche markets - Push new carrier set-ups via RMIS - Identify and channel market and capacity trends when applicable - Assist in developing and updating regional pricing - Resolve carrier conflict, which include negotiating accessorial charges that occur in-transit   #4 EMBRACE CHAOS Chaos will happen in life. It’s where all the good stories originate.   Qualifications: - Strong work ethic, self-motivation, and a sales drive ​ - Previous sales or carrier sales experience preferred, but not required ​ - Possess strong phone and communication skills - Strong presentation skills over the phone, through written communication, and in person ​ - Ability to set and manage multiple priorities ​   #5 BE HAPPY, HUMBLE AND HAVE FUN Choose a work place that values your happiness, health and wants you to succeed. Employee Benefits - We offer a very competitive base pay - Opportunity for uncapped commission and bonus potential - Annual vacation days and paid holidays - Employees can purchase additional health/dental/life/disability/vision insurance - 401k  - Profit Sharing Program - Teladoc benefit  - On-demand counseling with Ginger NO AGENCIES PLEASE  
Job ID
2021-2541
Position Type
Full-Time
Job Locations US-TN-Chattanooga
The primary responsibility of a Sales Operations Associate is to support our sales rep by reducing their time spend on maintaining existing customers. The overarching goal is to free up sales reps so they can spend available time securing new business. A typical day includes quoting, booking, editing, tracking, pricing bids, and filling in as the point of contact for unavailable sales reps.     #1 BE CARING OF ALL OTHERS We value your dreams and believe in paying it forward.   BlueGrace Culture - 5-time winner of the Tampa Bay Business Journal “Best Places to Work” Award - 2-time winner of the Tiny Pulse “Happiest Company” Award - Regular contributor to Metropolitan Ministries, Humane Society, and charities nationwide - Learn more about our culture on Facebook/Instagram/Twitter – Follow @CultureBG #2 SIMPLIFY Life is already complicated-why not keep it simple?   BlueGrace Facts & Figures - BlueGrace is one of the fastest growing transportation management services in the US - Founded with 24 employees in Riverview, Florida, now have over 500 nationwide - Featured on the Inc. 500 since 2012, as one of the fastest growing companies in America - Backed by a $255 million private equity investment by Warburg Pincus - Serving over 10,000 satisfied customers #3 PURSUE OUTRAGEOUS GOALS It’s not in our DNA to settle for average or to come in second place.   Responsibilities   - Serving inbound customer requests - Communicating with carriers on behalf of our customers - Answering phones and responding to emails - Document collection - Quoting requests for customers and sales reps - Proactively following up with concerned customers - Identify the best transit solution based on the specific shipment requirements - Relate to and build rapport with customers - Data entry on pricing bids - Handling sales functions in place of unavailable sales reps - Building and editing shipments within our Transportation Management System   #4 EMBRACE CHAOS Chaos will happen in life. It’s where all the good stories originate.   Requirements   - Strongly prefer a minimum of 6 months Transportation Experience - Superior Customer Service skills including the ability to recognize the needs of the customer and effectively address those needs through active communication - CRM or TMS system experience is a plus - Excellent written and verbal communication - Ability to calculate percentages, formulas and use spatial reasoning - Working knowledge of excel is preferred   #5 BE HAPPY, HUMBLE AND HAVE FUN Choose a work place that values your happiness, health and wants you to succeed.   Employee Benefits - Option to purchase medical/dental/vision/disability insurance - 401k - Profit Sharing Program - Teladoc Service offered through insurance - An award-winning culture with unique perks, including Monthly Lunch & Learns, Free Beer Fridays, D&I Certification Program  - Complimentary on-demand mental health counseling through Ginger
Job ID
2021-2536
Position Type
Full-Time
Job Locations US-FL-Riverview
This position requires an analytically focused individual who is eager to study and take part in supply chain projects for BlueGrace customers.  The ideal candidate should have 1-2 years of work experience in a supply chain engineering or analyst position.  This role is a second step along the Supply Chain Engineer career path.  At this stage, Engineers will be expected to tackle a large variety of projects for customers and potential customers.  This individual will frequently find themselves working with extremely large data sets, collected from a variety of sources.  They will be required to normalize and diagnose this data, and then identify potential customer solutions.   Duties and responsibilities: - Someone in this role will find themselves spend most of their time in spreadsheets, rating programs, and other types of data management tools. - Some of the duties include but are not limited to: - Querying shipment data from multiple systems. - Rating shipments with different rating software’s. - Managing data sources to support dashboards. - Auditing contract accuracy. - Someone in this role will need a strong understanding of Supply Chain Solutions including (but not limited to): - Mode Conversion - Shipment Aggregation - Route Optimization - Inventory Placement Modelling - Pool Points Core Competencies: To perform the job successfully, an individual should demonstrate the following competencies:  - Problem Solving - Identifies and resolves problems in a timely manner, Gathers and analyzes information skillfully. - Customer Service - Responds promptly to customer needs, responds to requests for, service and assistance, Meets commitments. - Interpersonal Skills - Maintains confidentiality, listens to others without interrupting, Keeps emotions under control. - Verbal Communication - Speaks clearly and persuasively in positive or negative situations, Listens and gets clarification, Responds well to questions. - Written Communication - Writes clearly and informatively, Edits work for spelling and grammar, presents numerical data effectively, Able to read and interpret written information. - Cost Consciousness - Contributes to profits and revenue. - Organizational Support - Follows policies and procedures, completes administrative tasks correctly and on time, supports organization's goals and values. - Strategic Thinking - Develops strategies to achieve organizational goals, analyzes market and competition, Identifies external threats and opportunities. - Judgment - Displays willingness to make decisions, exhibits sound and accurate judgment, Supports and explains reasoning for decisions, includes appropriate people in decision-making process, Makes timely decisions. - Motivation - Sets and achieves challenging goals, demonstrates persistence, and overcomes obstacles. - Planning/Organizing - Prioritizes and plans work activities, uses time efficiently, Sets goals and objectives. - Professionalism - Approaches others in a tactful manner, reacts well under pressure, treats others with respect and consideration regardless of their status or position, Accepts responsibility for own actions - Adaptability - Manages competing demands. - Attendance/Punctuality - Is consistently at work and on time, ensures work responsibilities are covered when absent, Arrives at meetings and appointments on time. - Dependability - Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, commits to long hours of work when necessary to reach goals. - Innovation - Displays original thinking and creativity, meets challenges with resourcefulness, Develops innovative approaches and ideas. - Poise– Handles pressure well, does not react suddenly to adverse changes, demonstrates confidence and resilience when confronted with challenges. - Methodological– Approaches situations in a very procedural way, knows that every action has a reaction, Considers entire flow of a process rather than any single step. Qualifications: - A bachelor’s degree (or equivalent work experience) with a focus in Mathematics, Engineering, or Supply Chain - Analytical thinker with creative tendencies - Demonstrated ability to learn new skills and query-based systems - Possess a sense of urgency and attention to detail. - High level of proficiency in the Microsoft Office Suite, most importantly Excel - Ability to effectively manage a wide variety of tasks simultaneously and often with time conflicting pressures - Demonstrated ability to work productively and effectively in a team environment - Experience in creating and publishing reports and/or access to reports on a timely basis - Experience working in Tableau/Power BI (or another data visualization software) - Experience working with route-building, load-planning, or TMS-based optimization software.  
Job ID
2021-2525
Position Type
Full-Time
Job Locations US-FL-Riverview
BlueGrace Logistics is expanding our Business Development team, and we’re seeking highly competitive and sales-oriented teammates to kick start a lucrative career in Managed Logistics Sales. This channel identifies strategic business partners with complex supply chains.   The Business Development Associate sources, qualifies, and engages companies who are aiming to outsource their transportation management. Research is conducted on domestic businesses with high shipment volume, multiple locations and/or technology integration needs. The BDA will then follow internal selling campaigns to target accounts via cold calls, emails, and internet marketing.   Responsibilities:  - Develop creative outbound prospecting strategies to build a target list of organizations that fit our customer profile - Leverage tools such as: - CRM - ZoomInfo - LinkedIn Sales Navigator - Trade Publications - High volume of cold calls, emails, and social media outreach - Facilitate sales meetings via phone or web to investigate and determine customer business and transportation needs - Competently understand BlueGrace’s position in the market and value proposition to different industries and department levels - Engage with mid-level to C-Level executives, assess prospects needs, and set qualified meetings through effective communication - Work with our Regional Business Development Managers to effectively hand-off qualified meetings and understand the BlueGrace sales process - Maintain high performance against goals and metrics (Set Appointments, Qualified Meetings, Activity Goals (Phone, email social media, etc.)) Ideal Candidates: - Experience in an office setting, including internships is a perk - Inbound sales, cold calling, or outbound prospecting experience is a perk - Excellent organizational and time management skills - Strong ability to multi-task and are process driven - Clear and concise written and spoken communication skills - Desire to work in a highly competitive sales environment and maintain composure in stressful situations What’s in it for you? - A competitive base salary plus a lucrative, uncapped bonus potential - Option to purchase medical/dental/vision/disability insurance - 401k - Profit Sharing Program - Teladoc Service offered through insurance - An award-winning culture with unique perks, including Monthly Lunch & Learns, Free Beer Fridays, D&I Certification Program and Weekly Sales Trainings - Merit Based Work from Home Flexibility No Agencies Please*
Job ID
2021-2520
Position Type
Full-Time
Job Locations US-AZ-Scottsdale
This role is responsible to act as the direct link between upper management and front-line managed logistics staff.  They aim to create a world class customer experience for managed logistics customers by maintaining compliance on current processes and improving efficiency by implementing new processes.  This role will focus heavily on developing employees from a professional standpoint by conducting routine coaching sessions.  This role will be responsible to create an effective team within customer support and operations management which will contribute to the success of the entire managed logistics channel.   Duties and responsibilities: - Routine coaching with all direct employees, focusing on both performance and development - Reporting on productivity metrics - Implementing new processes to reduce efficiency gaps - Adjusting current processes to promote scalability - Conducting daily and weekly department meetings - Collaborate with upper leadership to strengthen alignment - Auditing time cards to ensure accuracy - Creating employee schedules to enable optimal coverage during peak hours - Maintaining a strong pulse on team performance - Handling escalations from both enterprise customers and cross department interactions - Encouraging ESR, EOM and EOP collaboration to build strong communication on each client account - Work with upper management to encourage communication with Managed Logistics Directors - Developing employees to further their careers both within and outside of Managed Logistics - Building strong employee relationships to drive employee engagement - Ensuring direct reports are meeting deliverables - Holding direct reports accountable to performance standards and improvement instructions - Achieve stakeholder satisfaction through managing relationships and calibrating expectations - Ensuring customer satisfaction by staying informed by reports and customer directly when necessary - Performing regular cultivation calls with enterprise customers - Participating in the set-up and go-live of new managed logistics customers - Participating in the managed logistics on-call program by providing support on nights and weekends - Understand customer need and expectations to ensure proper support assignments - Manage the distribution of work flow within department to ensure employee engagement - Manage employee relations amongst team members - Other duties may be assigned as needed Qualifications: - Preferred 3-5 years of transportation experience - Demonstrated ability to lead and manage a team - Solution driven with a proven track record of streamlining processes - Excellent written and verbal communication - Advanced CRM and TMS skills and proficient in Excel  
Job ID
2021-2518
Position Type
Full-Time
Job Locations US-FL-Riverview
This role is responsible to act as the direct link between upper management and front-line managed logistics staff.  They aim to create a world class customer experience for managed logistics customers by maintaining compliance on current processes and improving efficiency by implementing new processes.  This role will focus heavily on developing employees from a professional standpoint by conducting routine coaching sessions.  This role will be responsible to create an effective team within customer support and operations management which will contribute to the success of the entire managed logistics channel.   Duties and responsibilities: - Routine coaching with all direct employees, focusing on both performance and development - Reporting on productivity metrics - Implementing new processes to reduce efficiency gaps - Adjusting current processes to promote scalability - Conducting daily and weekly department meetings - Collaborate with upper leadership to strengthen alignment - Auditing time cards to ensure accuracy - Creating employee schedules to enable optimal coverage during peak hours - Maintaining a strong pulse on team performance - Handling escalations from both enterprise customers and cross department interactions - Encouraging ESR, EOM and EOP collaboration to build strong communication on each client account - Work with upper management to encourage communication with Managed Logistics Directors - Developing employees to further their careers both within and outside of Managed Logistics - Building strong employee relationships to drive employee engagement - Ensuring direct reports are meeting deliverables - Holding direct reports accountable to performance standards and improvement instructions - Achieve stakeholder satisfaction through managing relationships and calibrating expectations - Ensuring customer satisfaction by staying informed by reports and customer directly when necessary - Performing regular cultivation calls with enterprise customers - Participating in the set-up and go-live of new managed logistics customers - Participating in the managed logistics on-call program by providing support on nights and weekends - Understand customer need and expectations to ensure proper support assignments - Manage the distribution of work flow within department to ensure employee engagement - Manage employee relations amongst team members - Other duties may be assigned as needed Qualifications: - Preferred 3-5 years of transportation experience - Demonstrated ability to lead and manage a team - Solution driven with a proven track record of streamlining processes - Excellent written and verbal communication - Advanced CRM and TMS skills and proficient in Excel  
Job ID
2021-2517
Position Type
Full-Time
Job Locations US-FL-Riverview
BlueGrace Logistics is expanding our Sales team in Riverview, FL. We are seeking highly competitive, sales-oriented teammates to kick start a lucrative career in Logistics Sales.    The Sales Representative sources, qualifies, and engages companies who are aiming to outsource their transportation management. Research is conducted on domestic businesses with high shipment volume, multiple locations and/or technology integration needs. The Sales Rep will then follow internal selling campaigns to target accounts via cold calls, emails, and internet marketing.   Responsibilities:  - Prospect and contact new customers to sell BlueGrace’s services - Evaluate prospect and customer supply chains using BlueGrace’s tools and technology - Present supply chain solutions to prospective and existing customers - Manage and directs customer interaction while using discretion and judgment to ensure customer satisfaction. Will include considerable collaboration and working with multiple stakeholders. - Maintain relations and business with existing customers and continue ongoing support and problem resolution - Negotiate pricing and finalize services contracts - Work closely with the operations team to provide support and serve as a liaison between the customer and the operations staff - Monitor market conditions or trends and develop an annual margin forecast and goals - Provide ongoing support, assist in securing payment, and generate referrals   Ideal Candidates: - Ideal candidate is money-motivated, competitive and driven - Previous sales experience preferred, but not required - Excellent verbal and written communication skills - Strong presentation skills over the phone, through written communication, and in person - Ability to work in a fast-paced environment - Excellent organizational and time management skills - Process-driven with strong ability to multi-task - Desire to work in a highly competitive sales environment What’s in it for you?   - A competitive base salary plus uncapped commission potential - Initial 3-6-month training program during initial 6 months (with Bonus upon completion) - Medical/dental/vision/disability insurance - Profit Sharing Program - Teladoc Service offered through insurance - An award-winning culture with unique perks, including Monthly Lunch & Learns, Company Culture Events, Community Service, Diversity & Inclusion Certification Program and Continuing Education opportunities. NO AGENCIES PLEASE
Job ID
2021-2516
Position Type
Full-Time
Job Locations US-AZ-Scottsdale
BlueGrace Logistics is expanding our Business Development team, and we’re seeking highly competitive and sales-oriented teammates to kick start a lucrative career in Managed Logistics Sales. This channel identifies strategic business partners with complex supply chains.   The Business Development Associate sources, qualifies, and engages companies who are aiming to outsource their transportation management. Research is conducted on domestic businesses with high shipment volume, multiple locations and/or technology integration needs. The BDA will then follow internal selling campaigns to target accounts via cold calls, emails, and internet marketing.   Responsibilities:  - Develop creative outbound prospecting strategies to build a target list of organizations that fit our customer profile - Leverage tools such as: - CRM - ZoomInfo - LinkedIn Sales Navigator - Trade Publications - High volume of cold calls, emails, and social media outreach - Facilitate sales meetings via phone or web to investigate and determine customer business and transportation needs - Competently understand BlueGrace’s position in the market and value proposition to different industries and department levels - Engage with mid-level to C-Level executives, assess prospects needs, and set qualified meetings through effective communication - Work with our Regional Business Development Managers to effectively hand-off qualified meetings and understand the BlueGrace sales process - Maintain high performance against goals and metrics (Set Appointments, Qualified Meetings, Activity Goals (Phone, email social media, etc.)) Ideal Candidates: - Experience in an office setting, including internships is a perk - Inbound sales, cold calling, or outbound prospecting experience is a perk - Excellent organizational and time management skills - Strong ability to multi-task and are process driven - Clear and concise written and spoken communication skills - Desire to work in a highly competitive sales environment and maintain composure in stressful situations What’s in it for you? - A competitive base salary plus a lucrative, uncapped bonus potential - Option to purchase medical/dental/vision/disability insurance - 401k - Profit Sharing Program - Teladoc Service offered through insurance - An award-winning culture with unique perks, including Monthly Lunch & Learns, Free Beer Fridays, D&I Certification Program and Weekly Sales Trainings - Merit Based Work from Home Flexibility No Agencies Please*
Job ID
2021-2512
Position Type
Full-Time
Job Locations US-IL-Chicago
The individual in this role will assist in the implementation and execution of projects that have been identified as “high impact” to the organization, specifically around bottlenecks, process improvement, operational efficiency and customer service – thereby reducing costs and reducing operational cost. This individual must possess an in depth understanding of the customer life cycle and how it interacts with all functional departments of the greater organization. Ability to work independently, with minimal direction and day-to-day oversight is a must.   Duties and responsibilities: - Directly support the Strategy team in managing and implementing Strategic projects and measuring results through strong analytics and defined KPIs - Proactively identify opportunities, solve problems and implement solutions to improve operational and quality performance - Monitor process performance to determine opportunity areas (e.g., bottlenecks, areas of low process performance) - Create and maintain a regular cadence for Business Process Improvement (BPI) - Lead and manage individual project teams and deployment plans across various functional levels and departments - Act as the internal business liaison to IT regarding current and future development of systems and tools based on business need - Assist in account setup and customer integrations Qualifications: - Bachelor’s in Supply Chain/Operations Management or Business preferred; not required - 3+ years of industry experience preferred - Strong analytical, problem solving and decision-making skills a must - Ability to lead, influence, collaborate and partner with cross functional departments to achieve desired business outcomes - Aptitude for prioritizing and managing multiple projects across multiple departments simultaneously - Strong project management skills   Key Competencies: - Drive for Results: Be accountable for strong individual and indirect team performance with a sense of urgency - Collaboration: Work cooperatively and partner with others in the organization to achieve objectives - Optimizes Processes: Continuously improve work processes rather than accepting the status quo - Customer Focus (Internal): Engage with internal stakeholders to learn and understand their needs
Job ID
2021-2498
Position Type
Full-Time
Job Locations US-FL-Riverview
The primary focus of the Claims Specialist is to execute the filing, reconciliation and closure of all freight claims.   Duties and responsibilities: - Review submitted claims paperwork for accuracy - Assist carrier partner and/or customer service with investigation to decide whether a carrier claim exists - File all claims using the EZ Claims software - Update EZ claims with current claims status - Receive checks from carriers, and requests customer payments from the A/P team - Review carrier claims denials to ensure accuracy and escalates as needed - Understand NMFC, limits of liability and carrier rules tariffs - Negotiate with carriers as needed to resolve claims and obtain the best possible result for our customer - Set up new customers with a filing template, and weekly reporting to their specific requirements - Provide claim resolution details to management, customer service, and finance/accounting   Qualifications: - Bachelor's degree in supply chain and/or finance field or equivalent combination of education and experience preferred - 3-5 years operational logistics preferred - 3-5 years claims OS&D experience required - Strong communication skills, professional demeanor on phone calls and in emails to a wide variety of professionals at all levels - Must have excellent PC skills with proficiency in Microsoft Word, Excel and PowerPoint preferred - Goal oriented, always willing to seek knowledge and improve upon skills in order to drive new ideas - Ability to work independently, be highly motivated and be self-starter - Possess a positive and persistent attitude required to build relationships and gain cooperation from various departments and external partners NO AGENCIES PLEASE
Job ID
2021-2493
Position Type
Full-Time
Job Locations US-FL-Riverview
This role is responsible for the daily operations of Managed Logistics customers. This role will work closely with the Operations Manager and Director of Performance in a timely, proactive manner that exceeds the customer’s expectations. Hours are Monday through Friday, 8 am to 6 pm.    Duties and responsibilities: - Answering inquiries from carriers, clients, and/or customers - Mode Optimization - Investigation and resolution of issues submitted by customers, carriers and/or suppliers - Acting as a liaison between operations, carriers, and customers - Daily interaction with internal staff, carriers, and customer personnel is required - Prioritize workload based on collaboration with Operations Manager and EPD - Savings identification - Documentation of issues (carrier, supplier, customer) - Relationship building with customer contacts, carriers and suppliers - Creation of standard work instructions (SWI) and process improvement identification - Practice continuous business improvements by reviewing procedures and work habits; Implement steps to lower cost while increasing performance   Qualifications: - Degree in Logistics or related field and/or 1-2 years’ experience in logistics, transportation or related field - Working knowledge of Microsoft Office Suite - Experience working with Transportation Management Systems (TMS) is preferred - Effectively express ideas orally or in writing as required to perform the job and ability to proactively communicate with individuals at all levels - Work collaboratively with members of his/her team and establish/maintain effective working relationships when dealing with managers, supervisors, or co-workers - Ability to think outside the box and look for solutions - Must have a demonstrated ability in process improvement *NO AGENCIES PLE
Job ID
2021-2490
Position Type
Full-Time

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